Candle burning Tips and Questions

  • How do I get the best from my Fragranced Candle

    Burning Guidelines:

    • Always ensure the wick is trimmed to about 5mm (but not less) and check regularly.  If there is any sign of smoke from the flame, the wick is too long and the burn-time will be reduced.
    • Always ensure that the candle is burnt for sufficient time to allow the pool of wax to reach the sides of the container.  This will mean the draw-down of wax will be even across the diameter of the container and no wax will be unused and wasted.
    • It is important to always use a candle holder – the bottom of the candles can get warm. The best candles holders are made from Glass, Ceramic or Slate, as these are all good conductors of heat. Wood and Cork coasters are not recommended.
    • Fragranced candles tend to create over time, a carbon ball at the top of the wick.  This will increase heat and reduce burn-time.  Always extinguish and remove the ball.
    • Keep away from any source of heat or sunlight.  The cooler the candle, the longer the burn-time.
    • Keep away from draughts.  Have you noticed in a restaurant, the candles near an open window always burn more rigorously.
    • When the candle is extinguished, always replace the lid to retain fragrance.


  • Are Lily Flame Candles Toxic?

    Lily Flame Candle Ingredients

    Our candles are made using 65% Paraffin wax, 29% vegetable triglycerides (fats) to make the wax softer and 6% perfume.

    Our candles do not contain any animal products and we do not test them on animals.

    Bolsius Candle Ingredients

    Bolsius use a blend based on local European plant-based ingredients such as rapeseed, olive and sunflower oil and recycled old wax. This gives optimal burning properties, a solid colour and shape, and minimum smoke and soot levels.

    Best Kept Secrets Candles Ingredients

    These candles are made from top quality wax infused with the finest fragrances.

  • Are your candles safe to use?

    Yes, you can be reassured that numerous independent and authenticated studies have confirmed that candles are safe to use when burned following manufacturer instructions.

    Our tinned candles have their safety instructions printed inside the lids.

    We do recommend that any candle is placed onto a protective surface like a candle plate or similar to prevent potential scorching of the surface below.

  • How do I prevent my Candle from tunnelling?

    Tunnelling is generally caused by the initial candle burn time not being long enough. At your first burn, make sure your candle burns long enough for the candle wax to melt and form a pool across the whole surface.